IMAGES FROM SCALE UK 2024
SCALE UK 2024 Agenda
Day 1
November 6, 2024
Day 2
November 7, 2024
10:00 - 11:00
MAIN STAGE
Round table. Is the UK ripe from STR scaling?

We kick things off with an introductory roundtable discussion to be hosted by one of our show partners. This session is designed to help attendees get to know others in a small intimate setting, sharing experiences and focusing on the current situation of short-term rentals in the UK.
12:00 - 12:30
Main stage
Unveiling The Data

A deep dive into booking trends in the UK Short Term Rental market. What are the lessons learned from 2024 and how can we use data to optimise performance?
We’ll be explaining the most important data points to understand in your own business and looking at the key KPIs, including ADR, Occupancy, RevPAR, Booking Windows, and Length of Stay as well as revealing the shifts in channel performance and feeder markets for the UK market.
Speakers
12:00 - 12:30
Workshop Area
Not Just Direct Bookings: Improve Guest Experience via Your Website

Your website is more than just your digital business card with a booking system. In this workshop, discover how your STR website can be designed to enhance your guests’ experience at every stage of their journey, from the moment of booking to check-out, and beyond.
Side effects may include: Better SEO (ranking on Google) & more repeat bookings.
Speakers
12:30 - 13:15
15:00 - 15:30
15:00 - 15:30
15:00 - 15:30
Library
Eye of the SToRm: Mindfulness Skills to Overcome Overwhelm

From property management to service & tech, working in the STR industry is often little more than organised chaos. Such daily demands can lead to ineffective work habits, failure to progress, and even burnout. In this workshop, come learn about your nervous system – and the mindfulness techniques that overcome overwhelm – to help you regain professional power.
Speakers
15:30 - 16:00
Main Stage
OTA, Tech & Data - 2025 Insights: The Future Unlocked

As we approach 2025, the landscape of OTA’s, data and market dynamics is rapidly evolving.
This panel will explore the latest trends in tech, challenges ahead, and opportunities in the OTA space, focusing on how data-driven insights are reshaping industries.
Our expert panelists will discuss the impact and opportunities of emerging technologies and consumer behaviour shifts, providing actionable strategies to harness the power of the latest tech and data to help improve your OTA rankings.
Attendees will gain a comprehensive understanding of the market outlook for 2025 and beyond, enabling them to stay ahead in a competitive and dynamic environment.
Speakers
15:30 - 16:00
15:30 - 16:00
Library
Effective Operations: The Truth Behind Why Some Businesses Thrive While Others Fail

Join Agnieszka Sudek from Breezeway as she reveals the surprising home amenities causing the most headaches —and why thorough inspections aren’t just optional but the secret weapon for operational efficiency. Discover how property managers are rethinking their inspection routines to supercharge productivity.
Agnieszka will share the best-kept secrets for delivering flawless, five-star properties every single turn, from nailing down the perfect number of requirements to mastering the ideal time in-property.
Speakers
16:00 - 16:30
Main Stage
The Technology "Gold Rush": Striking Real Value with AI in the STR Industry

Our expert panel will explore practical AI applications for short-term rental property managers, focusing on automation of daily tasks and enhancing guest experiences. Key takeaways will include evaluating AI’s ROI through efficiency improvements and offering strategic advice for successful AI integration.
Speakers
Moderator
10:00 - 10:30
Main Stage
Rental Crossroads? Churn, Change or Collapse?

Scale Rentals, by its very name and nature, is about growth-oriented businesses and those focusing on stability, profit, and future opportunities. Is the explosion of short-term rental properties pre and post-COVID sustainable? Will the previous and new government changes to FHL rules affect how businesses operate and increase the already observable churn and owner concerns? Perhaps you, like others, are now at a crossroads moment.
Will the number of agencies in the industry decline, and will the commercial relationships with owners need reviewing? How many properties do you need to survive as an agency in this context? Maybe you are already planning to sell, cut costs or invest. We will examine company metrics and industry trends and discuss the coming challenges!
Speakers
10:00 - 10:30
Workshop Area
Smart Energy Strategies: A Game-Changer for Your Short-Term Rental Business

10:00 - 10:30
Library
Understanding Dynamic Pricing: How to Increase Vacation Rental Revenue and Save Time

Want to make more money with your vacation rental? Dynamic pricing can help you boost your bookings and save time. In this webinar, we’ll dive into how dynamic pricing works, explain how prices are determined, and show you how to maintain full control over your pricing strategy.
Whether you’re new to dynamic pricing or looking to fine-tune your approach, this session will equip you with the tools to optimize your revenue and stay competitive in today’s market. Don’t miss out on learning how to turn smarter pricing into greater profits!
Speakers
10:30 - 11:00
10:30 - 11:00
Workshop Area
Tick tock, tick tech: How to save yourself an entire day every week

For busy short-term rental professionals, time is the most precious of resources. Join this talk to learn how to save the equivalent of more than one working day a week with the right tech. Adam Buckmaster of eviivo explores how you can take back valuable hours managing all the key stages of the guest journey, from pre-booking to post-departure.
Uncover the time-saving potential of automation, AI, mobile apps for property management, and other cutting-edge solutions designed for today’s on-the-go property management companies.
Speakers
10:30 - 11:00
Library
Increasing Property Owner Loyalty and Value with Automated Green Tech

Learn how you can drive higher property owner retention and loyalty by proving automated energy saving technology across your management portfolio. Host & Stay and resicentral explain how they have saved their property owners up to 36% on energy costs, as well as improving their own operational efficiency and ESG impact.
Speakers
11:00 - 11:30
Main Stage
From Operator to Owner: Maximising Cashflow and Equity with Aparthotel Investments

In this session, we will explore how experienced operators can transition from traditional rent-to-rent models or property management to owning and investing in Aparthotels, a strategy that unlocks significant opportunities for generating sustainable cashflow and building long-term equity.
You’ll learn how to leverage your existing trading income to acquire, refurbish, and refinance Aparthotel assets, transforming your business from a service-based operation into a robust, asset-backed enterprise. We will delve into the key advantages of Aparthotels over standard serviced accommodation, including higher profitability, enhanced scalability, and the potential for substantial capital appreciation.
This talk is designed for seasoned operators ready to elevate their business strategy and create lasting wealth through smart investment in Aparthotels.
Speakers
10:00 - 11:30
Workshop Area
The Cherry on the Cake; Making the most of your investment

Peter’s talk showcases the benefits and importance of furnishing your property to appeal to your target audience. It’s often an afterthought, however ensuring you have the right set-up from day one could improve your ROI and your occupancy rates, ultimately removing the stress of void periods and readvertising costs.
Speakers
11:00 - 11:30
Library
How can you optimise your listing to ensure a better direct conversion rate?

Direct bookings help you to optimise the website user experience on your listings, making your property adverts a better fit for your customers, because you can talk to them before they travel.
Learn how to maximise your conversion rates (and profit margins) via direct bookings, by implementing effective SEO techniques.
Speakers
12:00 - 12:30
12:00 - 12:30
Workshop Area
Holiday Let Finance and Protection: How to Win

In today’s turbulent economic climate, securing the right finance for properties in the holiday let market is essential. This session explores the advantages and disadvantages of various financing options, guiding you and your clients toward making sound investment decisions.
We’ll cover essential topics like holiday let financing, including purchase and remortgage finance, auction purchasing, bridging finance and heavy refurbishment facilities.
Additionally, insurance protection such as landlord buildings and contents cover, relevant life, business and group cover will be addressed. Maximising profits while ensuring protection demands market-leading knowledge and expert advice, so join us to make sure your holiday let investments are well-financed and secure.
Speakers
12:00 - 12:30
12:30 - 13:00
Main Stage
Revenue Management - Art or Science?

12:30 - 13:00
12:30 - 13:00
13:00 - 13:30
Main Stage
Can Social Media Really Drive Direct Bookings?

Join social media sceptic Damian Sheridan as he poses some tough questions to the advocates who say they are reaping the rewards of social engagement on Instagram, Facebook and WhatsApp.
Can they persuade us that it’s really worth our time and effort?
It’s up to you to give them the green or red card at the end.
Speakers
Moderator
13:00 - 13:30
13:00 - 13:30
15:00 - 16:00
Main stage
Round table: One Voice, Uniting the STR industry Exploring ways that we can all become industry advocates to fight for fair regulations in the UK.

Our penultimate session is an hour-long conversation with peers where we reflect on what we have learned over the course of the last two days and explore ways in which we can all become industry advocates, uniting together to create a single voice to fight for fair regulations in the UK.
16:00 - 16:30
Main Stage
Advocacy in Action: Strengthening the UK's Short-Term Rental Industry
