Past Show

SCALE UK 2024

The Oval · London

November 06-07, 2024

SCALE UK 2024

Leading speakers from UK and the rest of the world

Holly Phillips

Founder & CEO

For Digital Sakes

Craig Webb

Director

Webb Marketing Services

Jane Mack

Owner

Jane Mack Consulting

Robin Clifford

Sales Director EMEA

Guesty

Allan Shaw

Senior Business Development Manager

Elect Tax

Siana Vasselinova

Solutions Consultant

Pricelabs

Rich Hier

Director

Elect Capital

Jodie Odlin

Founder

Hospitable Hosts

Jamie Miles

Owner & Director

Anglesey Holiday Lettings

Chris Mills

Vice President of Sales

Boom

Jessica Gillingham

Founder & CEO

Abode Worldwide

Amit Bhatia

Marketing & Partnerships

EnviroRental

Richard Vaughton

Advisor

Yes Consulting

Neely Khan

Hospitality Writer & Story Expert

Neely Khan

Bart Leyts

Founder

Autorank & Otamiser

John An

Founder & CEO

TechTape

Matthew Loney

President & CEO

Xplorie

Becky Ward

CEO

Simply Owners

Silvia Montini

Founder

Charmstay

Moran Goldboim

Co-founder & CPO

Boom

Corin Craig Jackson

CEO & Founder

Jacksonheim Property Group

Sally Henry

VP of Business Development

KeyData

Freeman Richards

Founder

Brightworks Property

Russel Downing

Head of Direct Division

Fidelity Energy

Dale Smith

Founder & CEO

Host & Stay

Bruno Welch

Founder & Managing Director

CWA Finance

Steven Gill

Area Manager UK and Ireland

Booking.com

Steve Taggert

Founder & Managing Director

My Getaways

Adam Rana

Managing Director

EP Real Estate

Adam Buckmaster

Head of Product

Eviivo

Mark Winship

Co-founder

Stay New Forest

Luca Zambello

CEO

Jurny

Oliver Stern

Enterprise Account Executive

Wheelhouse

Mahwushh Alam

Founder

One Perfect Stay

Christopher Dillon

Head of buiness development UK

Avantio

Jonathan Sulami

Manager Customer Experience

Beyond

Mark Simpson

Founder

Boostly

Josh Guest

Owner

Guest Homes

Peter Baker

Business Development

Your Property Furnished

Simon Tolson

Business Consultant

Agnieszka Sudek

Sales Manager

Breezeway

Lisa Roads

CEO

The Holiday Property Coach

Alistair Handyside

Chair

PASC UK

See all past speakers

SCALE UK 2024 Agenda

Day 1

November 6, 2024

Day 2

November 7, 2024

10:00 - 11:00
MAIN STAGE

Round table. Is the UK ripe from STR scaling?

We kick things off with an introductory roundtable discussion to be hosted by one of our show partners. This session is designed to help attendees get to know others in a small intimate setting, sharing experiences and focusing on the current situation of short-term rentals in the UK.

12:00 - 12:30
Main stage

Unveiling The Data

A deep dive into booking trends in the UK Short Term Rental market. What are the lessons learned from 2024 and how can we use data to optimise performance?

We’ll be explaining the most important data points to understand in your own business and looking at the key KPIs, including ADR, Occupancy, RevPAR, Booking Windows, and Length of Stay as well as revealing the shifts in channel performance and feeder markets for the UK market.

Speakers

Sally Henry

VP of Business Development

KeyData

12:00 - 12:30
Workshop Area

Not Just Direct Bookings: Improve Guest Experience via Your Website

Your website is more than just your digital business card with a booking system. In this workshop, discover how your STR website can be designed to enhance your guests’ experience at every stage of their journey, from the moment of booking to check-out, and beyond.

Side effects may include: Better SEO (ranking on Google) & more repeat bookings.

Speakers

Christopher Dillon

Head of buiness development UK

Avantio

12:30 - 13:15
Main Stage

Regulations: Sink or Swim?

Join Jessica Gillingham, Fiona Campbell, Alistair Handyside and Jamie Miles as they explore the current and pending STR regulations and restrictions across England, Scotland and Wales.

Speakers

Jamie Miles

Owner & Director

Anglesey Holiday Lettings

Alistair Handyside

Chair

PASC UK

Moderator

Jessica Gillingham

Founder & CEO

Abode Worldwide

15:00 - 15:30
Main Stage

Young Guns - The Rising Stars of STR

Industry veteran Richard Vaughton introduces the next generation of short-term rental property managers in the UK and explains how operations are changing with a younger generation.

Speakers

Corin Craig Jackson

CEO & Founder

Jacksonheim Property Group

Freeman Richards

Founder

Brightworks Property

Josh Guest

Owner

Guest Homes

Moderator

Richard Vaughton

Advisor

Yes Consulting

15:00 - 15:30
Workshop Area

Capital Allowances & Short Term Rentals

Al and Rich of Elect Capital Allowances will be talking about the soon to be abolished tax regime on Short Term Rentals and why it is imperative that you take advantage of the tax relief available before the opportunity has gone forever

Speakers

Allan Shaw

Senior Business Development Manager

Elect Tax

Rich Hier

Director

Elect Capital

15:00 - 15:30
Library

Eye of the SToRm: Mindfulness Skills to Overcome Overwhelm

From property management to service & tech, working in the STR industry is often little more than organised chaos. Such daily demands can lead to ineffective work habits, failure to progress, and even burnout. In this workshop, come learn about your nervous system – and the mindfulness techniques that overcome overwhelm – to help you regain professional power.

Speakers

Oliver Stern

Enterprise Account Executive

Wheelhouse

15:30 - 16:00
Main Stage

OTA, Tech & Data - 2025 Insights: The Future Unlocked

As we approach 2025, the landscape of OTA’s, data and market dynamics is rapidly evolving.

This panel will explore the latest trends in tech, challenges ahead, and opportunities in the OTA space, focusing on how data-driven insights are reshaping industries.

Our expert panelists will discuss the impact and opportunities of emerging technologies and consumer behaviour shifts, providing actionable strategies to harness the power of the latest tech and data to help improve your OTA rankings.

Attendees will gain a comprehensive understanding of the market outlook for 2025 and beyond, enabling them to stay ahead in a competitive and dynamic environment.

Speakers

James Kinnersly

Sales Director

AirDNA

15:30 - 16:00
Workshop Area

Strategies to Achieve Eye-Popping Revenue Performance

Join John An as he discusses the shifting strategies and key considerations necessary to achieving jaw-dropping revenue results.

Speakers

John An

Founder & CEO

TechTape

15:30 - 16:00
Library

Effective Operations: The Truth Behind Why Some Businesses Thrive While Others Fail

Join Agnieszka Sudek from Breezeway as she reveals the surprising home amenities causing the most headaches —and why thorough inspections aren’t just optional but the secret weapon for operational efficiency. Discover how property managers are rethinking their inspection routines to supercharge productivity.

Agnieszka will share the best-kept secrets for delivering flawless, five-star properties every single turn, from nailing down the perfect number of requirements to mastering the ideal time in-property.

Speakers

Agnieszka Sudek

Sales Manager

Breezeway

16:00 - 16:30
Main Stage

The Technology "Gold Rush": Striking Real Value with AI in the STR Industry

Our expert panel will explore practical AI applications for short-term rental property managers, focusing on automation of daily tasks and enhancing guest experiences. Key takeaways will include evaluating AI’s ROI through efficiency improvements and offering strategic advice for successful AI integration.

Speakers

Jodie Odlin

Founder

Hospitable Hosts

Shahar Goldboim

Founder & CEO

Boom

Dale Smith

Founder & CEO

Host & Stay

Moderator

Robin Clifford

Sales Director EMEA

Guesty

10:00 - 10:30
Main Stage

Rental Crossroads? Churn, Change or Collapse?

Scale Rentals, by its very name and nature, is about growth-oriented businesses and those focusing on stability, profit, and future opportunities. Is the explosion of short-term rental properties pre and post-COVID sustainable? Will the previous and new government changes to FHL rules affect how businesses operate and increase the already observable churn and owner concerns? Perhaps you, like others, are now at a crossroads moment.

Will the number of agencies in the industry decline, and will the commercial relationships with owners need reviewing? How many properties do you need to survive as an agency in this context? Maybe you are already planning to sell, cut costs or invest. We will examine company metrics and industry trends and discuss the coming challenges!

Speakers

Richard Vaughton

Advisor

Yes Consulting

10:00 - 10:30
Workshop Area

Smart Energy Strategies: A Game-Changer for Your Short-Term Rental Business

Fidelity Energy will outline the numerous advantages of collaborating with an energy consultant, including cost savings, improved life management, reduced consumption through cutting-edge technology, and time efficiency.

Speakers

Russel Downing

Head of Direct Division

Fidelity Energy

10:00 - 10:30
Library

Understanding Dynamic Pricing: How to Increase Vacation Rental Revenue and Save Time

Want to make more money with your vacation rental? Dynamic pricing can help you boost your bookings and save time. In this webinar, we’ll dive into how dynamic pricing works, explain how prices are determined, and show you how to maintain full control over your pricing strategy.

Whether you’re new to dynamic pricing or looking to fine-tune your approach, this session will equip you with the tools to optimize your revenue and stay competitive in today’s market. Don’t miss out on learning how to turn smarter pricing into greater profits!

Speakers

Jonathan Sulami

Manager Customer Experience

Beyond

10:30 - 11:00
Main Stage

Triple Your Conversions With Stories

When you wrap a story around something (anything), its value increases ten-fold. In this engaging session, professional storyteller Neely Khan will talk you through the ins-and-out of storytelling for more direct bookings, every time.

Speakers

Neely Khan

Hospitality Writer & Story Expert

Neely Khan

10:30 - 11:00
Workshop Area

Tick tock, tick tech: How to save yourself an entire day every week

For busy short-term rental professionals, time is the most precious of resources. Join this talk to learn how to save the equivalent of more than one working day a week with the right tech. Adam Buckmaster of eviivo explores how you can take back valuable hours managing all the key stages of the guest journey, from pre-booking to post-departure.

Uncover the time-saving potential of automation, AI, mobile apps for property management, and other cutting-edge solutions designed for today’s on-the-go property management companies.

Speakers

Adam Buckmaster

Head of Product

Eviivo

10:30 - 11:00
Library

Increasing Property Owner Loyalty and Value with Automated Green Tech

Learn how you can drive higher property owner retention and loyalty by proving automated energy saving technology across your management portfolio. Host & Stay and resicentral explain how they have saved their property owners up to 36% on energy costs, as well as improving their own operational efficiency and ESG impact.

Speakers

Dale Smith

Founder & CEO

Host & Stay

11:00 - 11:30
Main Stage

From Operator to Owner: Maximising Cashflow and Equity with Aparthotel Investments

In this session, we will explore how experienced operators can transition from traditional rent-to-rent models or property management to owning and investing in Aparthotels, a strategy that unlocks significant opportunities for generating sustainable cashflow and building long-term equity.

You’ll learn how to leverage your existing trading income to acquire, refurbish, and refinance Aparthotel assets, transforming your business from a service-based operation into a robust, asset-backed enterprise. We will delve into the key advantages of Aparthotels over standard serviced accommodation, including higher profitability, enhanced scalability, and the potential for substantial capital appreciation.

This talk is designed for seasoned operators ready to elevate their business strategy and create lasting wealth through smart investment in Aparthotels.

Speakers

Mark Winship

Co-founder

Stay New Forest

10:00 - 11:30
Workshop Area

The Cherry on the Cake; Making the most of your investment

Peter’s talk showcases the benefits and importance of furnishing your property to appeal to your target audience. It’s often an afterthought, however ensuring you have the right set-up from day one could improve your ROI and your occupancy rates, ultimately removing the stress of void periods and readvertising costs.

Speakers

Peter Baker

Business Development

Your Property Furnished

11:00 - 11:30
Library

How can you optimise your listing to ensure a better direct conversion rate?

Direct bookings help you to optimise the website user experience on your listings, making your property adverts a better fit for your customers, because you can talk to them before they travel.

Learn how to maximise your conversion rates (and profit margins) via direct bookings, by implementing effective SEO techniques.

Speakers

Becky Ward

CEO

Simply Owners

12:00 - 12:30
Main Stage

Getting it Right - Real-Life Acquisition and Exit Stories

Learn the stories of one huge UK operator which has purchased several companies across the UK and three property managers who successfully sold their rental businesses in England, Scotland and Cyprus.

Speakers

Jane Mack

Owner

Jane Mack Consulting

Simon Tolson

Business Consultant

Lisa Roads

CEO

The Holiday Property Coach

Moderator

Dale Smith

Founder & CEO

Host & Stay

12:00 - 12:30
Workshop Area

Holiday Let Finance and Protection: How to Win

In today’s turbulent economic climate, securing the right finance for properties in the holiday let market is essential. This session explores the advantages and disadvantages of various financing options, guiding you and your clients toward making sound investment decisions.

We’ll cover essential topics like holiday let financing, including purchase and remortgage finance, auction purchasing, bridging finance and heavy refurbishment facilities.

Additionally, insurance protection such as landlord buildings and contents cover, relevant life, business and group cover will be addressed. Maximising profits while ensuring protection demands market-leading knowledge and expert advice, so join us to make sure your holiday let investments are well-financed and secure.

Speakers

Bruno Welch

Founder & Managing Director

CWA Finance

12:00 - 12:30
Library

Turn the Lights on! How to Create a Clear Path for Your Business

Defining and Implementing KPI’s in your Vacation Rental Business. Understand how Boom, the world’s 1st ever Ai powered PMS is helping property managers work on their business and not in their business.

Speakers

Chris Mills

Vice President of Sales

Boom

12:30 - 13:00
Main Stage

Revenue Management - Art or Science?

This session explores the minefield of revenue management, questioning whether it is an art or science. Our panel will delve into the roles that both quantitative data-drive analytics and creative intuitive decision-making have on optimising your rental revenue.

Speakers

John An

Founder & CEO

TechTape

12:30 - 13:00
Workshop Area

How the right video strategy drives conversion

This session will leave you equipped with the knowledge and steps to effectively activate a video marketing strategy, ready for you to implement into your marketing mix.

Speakers

Holly Phillips

Founder & CEO

For Digital Sakes

12:30 - 13:00
Library

Short-Term Rentals in Dubai: Cross-Market Insights and Lessons Learned

Join Mawussh Alam, CEO of One Perfect Group, for an interactive, 30-minute exploration of the global short-term rental market with unique perspectives from the Middle East region.

Speakers

Mahwushh Alam

Founder

One Perfect Stay

13:00 - 13:30
Main Stage

Can Social Media Really Drive Direct Bookings?

Join social media sceptic Damian Sheridan as he poses some tough questions to the advocates who say they are reaping the rewards of social engagement on Instagram, Facebook and WhatsApp.

Can they persuade us that it’s really worth our time and effort?

It’s up to you to give them the green or red card at the end.

Speakers

Silvia Montini

Founder

Charmstay

Mark Simpson

Founder

Boostly

Moderator

Damian Sheridan

CEO and Co-founder

SCALE

13:00 - 13:30
Workshop Area

How to begin communicating your STR sustrainability efforts - 6 must knows

Join Amit Bhatia as he shares some unmissable tips to help your STR company start its  journey towards a more sustainable path.

Speakers

Amit Bhatia

Marketing & Partnerships

EnviroRental

13:00 - 13:30
Library

Scaling Businesses Internationally

Join Adam Rana of VirtuPro as he shines a light on his experiences of entering and expanding in new international markets.

Speakers

Adam Rana

Managing Director

EP Real Estate

15:00 - 16:00
Main stage

Round table: One Voice, Uniting the STR industry Exploring ways that we can all become industry advocates to fight for fair regulations in the UK.

Our penultimate session is an hour-long conversation with peers where we reflect on what we have learned over the course of the last two days and explore ways in which we can all become industry advocates, uniting together to create a single voice to fight for fair regulations in the UK.

16:00 - 16:30
Main Stage

Advocacy in Action: Strengthening the UK's Short-Term Rental Industry

Two of the leading industry advocates, Fiona Campbell and Alistair Handyside, will share their thoughts on exactly why we all need to join forces and fight for the rights of all short-term rental operators across the UK.

Speakers

Alistair Handyside

Chair

PASC UK

Moderator

Steve Taggert

Founder & Managing Director

My Getaways

SCALE UK 2024 Partners and Sponsors

Global companies who supported 2024 edition

Show Sponsors

Scroll to Top